Solved: Understanding an email's click rate - Constant Contact Community

NatalieR1324 · ‎01-24-2024

Is it possible to disable click metrics? We're having issues with Microsoft blocking urls that are being altered rather than using the direct url that's put into our communication.

William_A · ‎01-24-2024

Hello @NatalieR1324 ,

Tracking rewrites cannot be turned off as they're a necessary component to reporting, and deeply weaved into multiple system functions for emails. Our devs are working to address the issues with Microsoft's Outlook Protection.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎01-24-2024

Hello @NatalieR1324 ,

Tracking rewrites cannot be turned off as they're a necessary component to reporting, and deeply weaved into multiple system functions for emails. Our devs are working to address the issues with Microsoft's Outlook Protection.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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