Understanding an email's click rate

NatalieR1324
Rookie
0 Votes

Is it possible to disable click metrics? We're having issues with Microsoft blocking urls that are being altered rather than using the direct url that's put into our communication.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @NatalieR1324 ,

 

Tracking rewrites cannot be turned off as they're a necessary component to reporting, and deeply weaved into multiple system functions for emails. Our devs are working to address the issues with Microsoft's Outlook Protection.


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William A
Community & Social Media Support
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