Solved: Unable to remove verified email from Account email... - Constant Contact Community

tracyD329 · ‎08-30-2022

I am trying to remove from my account and the three grey dots to the right of this email will not open a menu to delete it.

William_A · ‎08-31-2022

Hello @tracyD329 ,

If the email is being used as the main account email or account billing email, then it won't be able to be unverified yet. This is indicated by the C (contact) and B (billing) next to a verified address. Once replaced by another verified address, you can remove it.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎08-31-2022

Hello @tracyD329 ,

If the email is being used as the main account email or account billing email, then it won't be able to be unverified yet. This is indicated by the C (contact) and B (billing) next to a verified address. Once replaced by another verified address, you can remove it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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