Announcing our brand new Campaign Builder!


0 Votes
On unsubscribed accounts - sometimes the unsubscribed date shows up in the engagement summary but other times they do not - even though the account is listed as unsubscribed in the Email Status column. Can you explain the difference?
0 Votes

Hi @AmyJ15. Without having examples, we can't say exactly why this is the case. Our support team can further investigate the cause of the date not showing under the engagement history by running some backend reporting. Please call our support team with examples of contacts where the unsubscribe date is missing


Caitlin M.
Community Manager
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (74%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST