Solved: Unsubscribers - Constant Contact Community

VicD0 · ‎10-09-2024

Are people who unsubscribe asked for the reason? If so, is it possible to get a report of why they unsubscribed?

William_A · ‎10-10-2024

It looks like you made your post in our Product Ideas board, however it would fit best in our Questions & Discussions board. I'll be moving the thread to the appropriate board.

For guidance and insight on setting up your account to ask for optional unsubscriber feedback, as well as accessing and viewing the reports, I'd reocmmend the following two articles.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎10-10-2024

Hello @VicD0 ,

It looks like you made your post in our Product Ideas board, however it would fit best in our Questions & Discussions board. I'll be moving the thread to the appropriate board.

For guidance and insight on setting up your account to ask for optional unsubscriber feedback, as well as accessing and viewing the reports, I'd reocmmend the following two articles.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Unsubscribers

Why Picking the Right Fonts for Your Emails Matters

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

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