Unsubscribers

[VicD0]

Are people who unsubscribe asked for the reason? If so, is it possible to get a report of why they  unsubscribed? 

[William_A · Accepted solution]

Hello @VicD0 ,

It looks like you made your post in our Product Ideas board, however it would fit best in our Questions & Discussions board. I'll be moving the thread to the appropriate board. 

For guidance and insight on setting up your account to ask for optional unsubscriber feedback, as well as accessing and viewing the reports, I'd reocmmend the following two articles.

• Understanding unsubscribed contacts
• View your unsubscribed contacts' feedback