Solved: Update profile/remove former staff members - Constant Contact Community

Mcardona · ‎03-05-2022

The original account owner for CC was my previous Communications Director. Unfortunately, she left the organizing without redistributing the info we would need to move forward. We're hiring even more people and don't want the page's ownership to be attributed to a former staff member. Does anyone have ideas about how this can take place??

Thanks so much.

Zoe_H · ‎03-06-2022

Hello @Mcardona,

For account ownership, you will want to update all of the information listed under My Profile. This is located under your My Account section. For more assistance on this, please give us a call for security. Thank you!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Zoe_H · ‎03-06-2022

Hello @Mcardona,

For account ownership, you will want to update all of the information listed under My Profile. This is located under your My Account section. For more assistance on this, please give us a call for security. Thank you!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Update profile/remove former staff members

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Share Your Success Sweepstakes

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.