Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Updating Images

RobertE473
Campaign Expert
0 Votes

When I am working on an email and want to change an mage almost invariably when I click on "replace image" Nothing happens. I have to log out, then log back in and then it works. But the next time I want to change another image the same thing happens. Unbelievably annoying. I have tried Chrome, Firefox and Safari. All have the same problem. So I have to believe this is a Constant Contact issue unless it has to do with my three year old Apple desktop.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @RobertE473 ,

 

Does this issue occur on other devices or networks when working on your emails? Are you running any ad/pop-up blockers, VPNs, or security software (such as Malwarebytes) that you can temporarily disable to see if that's causing the interference?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
'Tis the Season for Last-Minute Holiday Marketing
2PM - 3PM EST