Solved: Updating lists - impact on unsubscribed - Constant Contact Community

TEPV87 · ‎08-26-2022

When I download a list of members and replace an old list (because members resigned, and new members joined) does CC check the new list against people who previously unsubscribed to make sure I am not adding them back? So I do not have to worry about people who unsubscribed previously?

William_A · ‎08-26-2022

Hello @TEPV87 ,

Yes our system keeps track of email addresses that have unsubscribed from you through us. Even if you delete your unsubscribes, if you reupload them they'll just get sorted back into unsubscribed, so you don't have to worry about any Compliance issues or keeping extra track of that.

For more info about unsubscribed contacts

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎08-26-2022

Hello @TEPV87 ,

Yes our system keeps track of email addresses that have unsubscribed from you through us. Even if you delete your unsubscribes, if you reupload them they'll just get sorted back into unsubscribed, so you don't have to worry about any Compliance issues or keeping extra track of that.

For more info about unsubscribed contacts

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Updating lists - impact on unsubscribed

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.