Solved: Want to know how many times emails are opened - Constant Contact Community

CarolineW45 · ‎10-27-2023

One of my favorite things about is that I could see how many times someone opened an email. For instance, if Mary opened her email 112 times I could be fairly certain that Mary forwarded her email to a bunch of her friends. Is there any way to track this time of information in Constant Contact?

William_A · ‎10-27-2023

Hello @CarolineW45 ,

You can view individual contacts' email activity via their individual pop-up on the Contacts page.

You can also view this kind of information in an email's reporting, for example the drilldown for the specific email's opens.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎10-27-2023

Hello @CarolineW45 ,

You can view individual contacts' email activity via their individual pop-up on the Contacts page.

You can also view this kind of information in an email's reporting, for example the drilldown for the specific email's opens.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Want to know how many times emails are opened

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.