What about contacts in the queue? Coverted legacy autoresponder series to automated email series

MaryannR
Campaign Contributor
0 Votes

I followed the instructions to convert a legacy autoresponder series to a new automated email series and am wondering what to do with the contacts currently in the queue for the legacy automated series. Is there a way to move them into the right position in the newly-created series?

1 REPLY 1
William_A
Administrator
0 Votes

Hello @MaryannR ,

 

Manual placement in an autoseries isn't really possible. If you still have contacts in the middle of their queues, you'd need to make separate automations starting at those particular steps, add then add contacts to the new lists explicitly made for those "partial" series.


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William A
Community & Social Media Support
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