Why am I seeing a different "from address"? Learn more

SOLVED
Go to solution
JonathanA208
Rookie
0 Votes

How do I fix this

1 ACCEPTED SOLUTION
Caitlin_M
Administrator
0 Votes

Hi @JonathanA208. By From Name, do you mean the ccsend at the end of your domain? If so, this was done as part of the new authentication requirements from Google and Yahoo. If you did not complete self-authorization before the changes took effect on February 1st, we automatically rewrote your “From” email address with our shared ccsend.com domain, which meets the DKIM and DMARC authentication requirements.

 

 If you own your domain, you can do self-authentication which will show your From email address as [yourdomian].com. Please visit our Email Delivery Hub for more information.

--

Caitlin M.
Community Manager

View solution in original post

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @JonathanA208. By From Name, do you mean the ccsend at the end of your domain? If so, this was done as part of the new authentication requirements from Google and Yahoo. If you did not complete self-authorization before the changes took effect on February 1st, we automatically rewrote your “From” email address with our shared ccsend.com domain, which meets the DKIM and DMARC authentication requirements.

 

 If you own your domain, you can do self-authentication which will show your From email address as [yourdomian].com. Please visit our Email Delivery Hub for more information.

--

Caitlin M.
Community Manager
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
Tis' the Season for Last-Minute Holiday Marketing
2PM - 3PM EST