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Why are contact details no longer available?

SteveThornton
Rookie
0 Votes

Why are contact details no longer available?

3 REPLIES 3
William_A
Administrator
0 Votes

Hello @SteveThornton ,

 

Can you elaborate on what section of the site you're referring to? Are you not seeing contact info in emails' reports, in the contacts themselves, or elsewhere?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
SteveThornton
Rookie
0 Votes

When I click on a contact or I try to edit a contact, I see an error message.

William_A
Administrator
0 Votes

When I went to check your account, I wasn't seeing any error message when clicking to edit a contact, nor when saving (without making changes). I was also able to see the contacts' details without issue.

 

What is the exact error message you're receiving when trying to edit the contact?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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