Why are contact details no longer available?

[SteveThornton]

Why are contact details no longer available?

[William_A]

Hello @SteveThornton ,

Can you elaborate on what section of the site you're referring to? Are you not seeing contact info in emails' reports, in the contacts themselves, or elsewhere?

[SteveThornton]

When I click on a contact or I try to edit a contact, I see an error message.

[William_A]

When I went to check your account, I wasn't seeing any error message when clicking to edit a contact, nor when saving (without making changes). I was also able to see the contacts' details without issue.

What is the exact error message you're receiving when trying to edit the contact?