Why are contact details no longer available?

SteveThornton · ‎08-15-2024

William_A · ‎08-16-2024

Can you elaborate on what section of the site you're referring to? Are you not seeing contact info in emails' reports, in the contacts themselves, or elsewhere?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

SteveThornton · ‎08-16-2024

When I click on a contact or I try to edit a contact, I see an error message.

William_A · ‎08-16-2024

When I went to check your account, I wasn't seeing any error message when clicking to edit a contact, nor when saving (without making changes). I was also able to see the contacts' details without issue.

What is the exact error message you're receiving when trying to edit the contact?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Support Tips

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Community Roundup: August 2024