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Why are new email addresses not importing to my list?

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MarkS1
Rookie
0 Votes

I upload contacts from file (excel) and add them to a list. The past two months, no new email addresses have been added under the activity after uploading the file. Has this happened to anyone else?

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Caitlin_M
Administrator
0 Votes

Hi @MarkS1. Have you only uploaded the file once? Only import/export contact activity shows in this area. If you have a sign-up form that contacts can use to opt-in, these addresses will not show under Activity. 

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Caitlin M.
Community Manager

View solution in original post

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @MarkS1. Have you only uploaded the file once? Only import/export contact activity shows in this area. If you have a sign-up form that contacts can use to opt-in, these addresses will not show under Activity. 

--

Caitlin M.
Community Manager
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