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user6527304
Rookie

I live in Australia and the time difference does not allow me to speak during business hours, how do I connect with the constant contact team alternatively ? I can't seem to find and email for support that is monitored ?

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Chris-S
Administrator
0 Votes

Hi @user6527304 If you’re unable to call one of Billing’s phone lines, we can also submit callback tickets to the Billing team on your behalf. Please email social_support(at)constantcontact(dot)com with your account username and billing request. Make sure that the email is coming from either the account’s main email address or its billing email address.



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3 REPLIES 3
Caitlin_M
Administrator
0 Votes

Hi @user6527304. There are some available support options in your account that may fit your needs. Please check the Contact Us button to see all of them.

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Caitlin M.
Community Manager
user6527304
Rookie
0 Votes

Is there an email I may reach out to for billing enquiry ?

Chris-S
Administrator
0 Votes

Hi @user6527304 If you’re unable to call one of Billing’s phone lines, we can also submit callback tickets to the Billing team on your behalf. Please email social_support(at)constantcontact(dot)com with your account username and billing request. Make sure that the email is coming from either the account’s main email address or its billing email address.



Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


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