Width of Email Formatting is Off When Running Test

[user976498]

The width of the email is wider than when using Constant Contact. When I send a test email to my outlook the text in the body is much wider and spaced out than it is in the preview in constant contact. How do I fix this and is there a workaround?

[William_A]

Hello @user976498 ,

Is this issue occurring in any other email programs, or in OL's mobile app? Or, is it only occurring in a specific OL program. Which version of OL is it occurring in?

Are you viewing the email in full, or using either the preview or side variant to view the email in OL?

Do you have any settings currently active in OL that would change justification, hyphenation, or other view functions?

[user976498]

It looks like its fine on Office 365 outlook but on the application on the desktop its formatted differently both when viewed full and in preview mode.

Microsoft® Outlook® for Microsoft 365 MSO (Version 2504 Build 16.0.18730.20122) 64-bit - running windows 11

[William_A]

Can you provide any further context on the differences in formatting, or a screencap of the issue?

[user976498]

Outlook App has wider formatting.

Office 365 Outlook online formatting.

[William_A]

I would recommend checking your Outlook program's settings then, to see what would be forcing the email wider. For more general info, see this support article from Microsoft. If you continue to have issues in that particular OL program, I'd recommend reaching out to OL support.