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Demographics data does not include Facebook.

user0930664
Rookie
0 Votes

Wondering why, when I click into "Social posts" and then click on the tab "Analytics" and scroll down to "Demographics Gender & Age" it says below the graph "Demographics data does not include Facebook."?

Is there any way to add facebook demographics to my analytics? 

3 REPLIES 3
William_A
Administrator
0 Votes

Hello @user0930664 ,

 

From this Facebook support article:

Essentially, FB is just refusing to process/provide the info, based on the threshold it has set for calculating and providing it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
user0930664
Rookie
0 Votes

What are "top 45 cities"? We have over 100 Page Likes (2,700+ actually), but we are mainly about marketing to our city and a few surrounding ones, so our marketing wouldn't make sense in 45 cities. 

William_A
Administrator
0 Votes

I would recommend reaching out to Facebook support regarding their various reporting metrics.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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