Solved: Re: Will I lose my campaigns when my trial expires... - Constant Contact Community

user875011 · ‎07-11-2023

I am on my trial period, and I was wondering if I will lose the campaigns I created if I don't pay for the upgrade. I will do the payment next month when my trial is over, but I don't want to lose what I've done so far. Any advice? Thanks

William_A · ‎07-11-2023

Hello @user875011 ,

Similar to how cancellation of paid accounts works, we can guarantee a trial account's info will be maintained for up to 120 days after expiration. After that time it'll enter a queue for purging, in which case you'll receive an email at least 30 days ahead of when the account will actually be purged.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎07-11-2023

Hello @user875011 ,

Similar to how cancellation of paid accounts works, we can guarantee a trial account's info will be maintained for up to 120 days after expiration. After that time it'll enter a queue for purging, in which case you'll receive an email at least 30 days ahead of when the account will actually be purged.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

user875011 · ‎07-11-2023

Thank you so much for the information, William. Pretty useful!

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