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WooCommerce + Constant Contact Integration

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NeslyO
Marketing Legend
‎12-17-2022 09:21 AM
0 Votes
‎12-17-2022 09:21 AM

Not all contacts and purchases are importing.  I am using B2Bking and Stripe as payment gateway.  How to troubleshoot?

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William_A
Administrator
Administrator
‎12-19-2022 11:03 AM
‎12-19-2022 11:03 AM

Hello @NeslyO ,

 

The WooCommerce integration for contacts is developed for Wordpress. Otherwise, the other main WC integration we have is for the product blocks, automated customer journeys, and other store-related automations.

 

If you're needing further assistance with integrations we've developed, I'd recommend reaching out to the site-specific support resources, or by calling general support and requesting a transfer to the Tier 2 integrations team.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
NeslyO
Marketing Legend
‎12-17-2022 09:25 AM
0 Votes
‎12-17-2022 09:25 AM

Also, I'd like to add this is self-hosted with Kinsta, I saw a comment on wordpress reviews that this plugin only worked with wordpress.com sites, is that true?

William_A
Administrator
Administrator
‎12-19-2022 11:03 AM
‎12-19-2022 11:03 AM

Hello @NeslyO ,

 

The WooCommerce integration for contacts is developed for Wordpress. Otherwise, the other main WC integration we have is for the product blocks, automated customer journeys, and other store-related automations.

 

If you're needing further assistance with integrations we've developed, I'd recommend reaching out to the site-specific support resources, or by calling general support and requesting a transfer to the Tier 2 integrations team.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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