Master email marketing fundamentals. Join the Ready, Set, Send Challenge Week 2!

You never fixe d it!!!

JerryM732
Rookie
0 Votes
You asked about problems. I told you that when we start editing after being away, your software allows us to make some changes before it says "OOPS! We couldn't save it!" It's very ANNOYING! You said you'd fix it. YOU DIDN'T!
1 REPLY 1
William_A
Administrator
0 Votes

Hello @JerryM732 ,

 

It sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.


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William A
Community & Social Media Support
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