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blurry photos

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TimB88
Rookie
‎10-04-2024 03:34 PM
0 Votes
‎10-04-2024 03:34 PM

When screen shots or images with text or I upload a pdf, the words are blurry. Would be great if that could be fixed

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1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎10-04-2024 03:50 PM
0 Votes
‎10-04-2024 03:50 PM

Hello @TimB88 ,

 

What's the size of the images or PDFs you're uploading? If images are larger than 1200px in either dimension, the system will compress them automatically. This may cause the image to lose quality - leading to grainy, fuzzy, or blurry images.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
Administrator
‎10-04-2024 03:50 PM
0 Votes
‎10-04-2024 03:50 PM

Hello @TimB88 ,

 

What's the size of the images or PDFs you're uploading? If images are larger than 1200px in either dimension, the system will compress them automatically. This may cause the image to lose quality - leading to grainy, fuzzy, or blurry images.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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