Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

contact agent

VictoriaD2728
Rookie
0 Votes

How do  I talk to an actual agent?  I have question thT ARE NOT COVERED BY THE ROBOT

1 REPLY 1
William_A
Administrator
0 Votes

Hello @VictoriaD2728 ,

 

Simply tell what you need assistance with, and the virtual assistant will pass you along to an agent. Or, you can demand to just speak with an agent and the VA will pass you along. You can also reach out on one of our other available support channels, such as Chat, Community, or social media DMs.

 

For all of our available support channels and hours of operation, please see our main Contact Support page, also available via the Help tab of your account navigation bar.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST