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deleted contacts

NitaL62
Rookie
‎01-13-2022 10:36 PM
0 Votes
‎01-13-2022 10:36 PM

Hi, I mistakenly deleted all my contacts from my General Contacts list! I was attempting to delete only one contact ... I had searched the name I wanted to delete and the page showed only that one contact. When I tried to delete it, it deleted all contacts in the General List without warning! Now, I tried to recover them from going to the last campaign where I used that list and all but one name are crossed out! I cannot restore the list. Can you please help me. This is very frustrating. 

Thank you! 

Nita Little Nelson

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Top Answer
Caitlin_M
Caitlin_M
Administrator

‎Jan 14, 2022 5:37:07 AM

Hi @NitaL62. Please contact our Support team as soon as you can regarding the deleted contacts and try to not take any additional action such as adding in new contacts. We are unable to assist through the Community but our Support team will be able to collect some information about your account.

Read more

1 REPLY 1
Caitlin_M
Administrator
Administrator
‎01-14-2022 08:37 AM
0 Votes
‎01-14-2022 08:37 AM

Hi @NitaL62. Please contact our Support team as soon as you can regarding the deleted contacts and try to not take any additional action such as adding in new contacts. We are unable to assist through the Community but our Support team will be able to collect some information about your account.

--

Caitlin M.
Community Manager
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