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deleting contacts

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LisaB62
Rookie
‎04-09-2022 11:27 AM
0 Votes
‎04-09-2022 11:27 AM

Every time I get a notice to unsubscribe someone I go to the contacts and find them and hit action to delete. It always says "You can't do this action", however I believe it has actually deleted the contact.

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1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎04-09-2022 12:27 PM
0 Votes
‎04-09-2022 12:27 PM

Hello @LisaB62,

 

Thank you for reaching out to the Community! The message you are receiving is that you cannot undo this action, which means once a contact is deleted we can't restore it unless you manually upload the contact back into the account. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

1 REPLY 1
Zoe_H
Employee
Employee
‎04-09-2022 12:27 PM
0 Votes
‎04-09-2022 12:27 PM

Hello @LisaB62,

 

Thank you for reaching out to the Community! The message you are receiving is that you cannot undo this action, which means once a contact is deleted we can't restore it unless you manually upload the contact back into the account. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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