Solved: Re: emai addresses - Constant Contact Community

jimb7219 · ‎08-29-2022

Hi can you restore any emails that I deleted? thanks

William_A · ‎08-29-2022

You may be able to grab them by exporting an email send report that they would've received, then uploading just the email addresses back into your account. That way all their previous contact fields prior to deletion are maintained. Otherwise your next best bet, if it's been within 24hrs, to call our general support. They'll be able to confirm security permissions live with you, and then submit what kind of contact rewind you're needing to our higher level technical team. Please keep in mind that we can't make any guarantees about the effectiveness of the rewind.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎08-29-2022

Hello @jimb7219 ,

You may be able to grab them by exporting an email send report that they would've received, then uploading just the email addresses back into your account. That way all their previous contact fields prior to deletion are maintained. Otherwise your next best bet, if it's been within 24hrs, to call our general support. They'll be able to confirm security permissions live with you, and then submit what kind of contact rewind you're needing to our higher level technical team. Please keep in mind that we can't make any guarantees about the effectiveness of the rewind.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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