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email files

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BonnieS2374
Rookie
0 Votes

How do I know if my email files transferred and what do I do next?

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Yes, autosave is a basic feature in the email editor that is always active as long as your connection remains steady. 

 

I'd recommend following along with this article when you're creating your first email.

 

When you have the time, we also have a Getting Started guide (also available in video format), with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.

 

Our Community also has resources under the Get Inspired and Learn & Grow tabs at the top, particularly for the Expert Advice page and Onboarding Hub pages.

 

Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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4 REPLIES 4
William_A
Administrator
0 Votes

Hello @BonnieS2374 ,

 

Can you elaborate on what you mean by "email files" or "transfer?" That terminology could be referring to a wide array of functionalities in our system.


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William A
Community & Social Media Support
BonnieS2374
Rookie
0 Votes

I am starting a new newsletter on here using a template file I found under the topic, Emails.

 

BonnieS2374
Rookie
0 Votes
I finished the first page of my email newsletter. Will it automatically save my work? Thanks
William_A
Administrator
0 Votes

Yes, autosave is a basic feature in the email editor that is always active as long as your connection remains steady. 

 

I'd recommend following along with this article when you're creating your first email.

 

When you have the time, we also have a Getting Started guide (also available in video format), with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.

 

Our Community also has resources under the Get Inspired and Learn & Grow tabs at the top, particularly for the Expert Advice page and Onboarding Hub pages.

 

Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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