Multiple opens of an email

L1294 · ‎09-20-2022

can you see if a recipient has opened the same email more than once? The only way I can possibly tell is to compare openings vs. unique opening?

William_A · ‎09-20-2022

Hello @L1294 ,

You can check for multiple openings based on email, by looking at its unique opens versus all opens. The other option if you're curious about a particular contact's activity is to look at their engagement notes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎09-20-2022

Hello @L1294 ,

You can check for multiple openings based on email, by looking at its unique opens versus all opens. The other option if you're curious about a particular contact's activity is to look at their engagement notes.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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