new email requirements: how will I get replies from my emails?

MarteH
Rookie
0 Votes

This is a non-profit gardening group. We send emails to members and they can click "reply" to respond. These replies come to our website email address. How will I get replies when you change our "from" emails?

2 REPLIES 2
William_A
Administrator

Hello @MarteH ,

 

You should have your reply-to address be your normal address. If you have this setup this way, direct replies should go to that address. The only replies that would be going to the rewritten address would be things like mailbox full or vacation auto-replies. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
MarteH
Rookie
0 Votes

Thank you!

Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (63%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST