new email requirements: how will I get replies from my emails?

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MarteH
Rookie
0 Votes

This is a non-profit gardening group. We send emails to members and they can click "reply" to respond. These replies come to our website email address. How will I get replies when you change our "from" emails?

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @MarteH ,

 

You should have your reply-to address be your normal address. If you have this setup this way, direct replies should go to that address. The only replies that would be going to the rewritten address would be things like mailbox full or vacation auto-replies. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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2 REPLIES 2
William_A
Administrator

Hello @MarteH ,

 

You should have your reply-to address be your normal address. If you have this setup this way, direct replies should go to that address. The only replies that would be going to the rewritten address would be things like mailbox full or vacation auto-replies. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
MarteH
Rookie
0 Votes

Thank you!

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