permanently remove a contact

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FUMCOASIS
Rookie
0 Votes

how do i do it. Not just delete, permanently remove.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @FUMCOASIS ,

 

The only step beyond simply deleting a contact from your account is to unsubscribe them first, either as part of removing recommended-for-removal bounces, by manually setting their permissions status to unsubscribed via the three dots menu for their specific contact, or by including them in an unsubscribe-specific upload file

 

See also:

Unsubscribed contacts overview


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @FUMCOASIS ,

 

The only step beyond simply deleting a contact from your account is to unsubscribe them first, either as part of removing recommended-for-removal bounces, by manually setting their permissions status to unsubscribed via the three dots menu for their specific contact, or by including them in an unsubscribe-specific upload file

 

See also:

Unsubscribed contacts overview


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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