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‎10-20-2024
11:24 PM
Hi there, when you have a prospect on temporary hold, can you tell if they open up old Emails or is that put on hold as well?
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Contact Management
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Reporting
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‎10-21-2024
12:08 PM
Hello @MauraS64 ,
If they trigger the coding for open and click tracking, then they'll still provide reporting/engagement info. Keep in mind that if it's been a significant amount of time since the email was originally sent, there may be delays in the reporting updates.
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William A
Community & Social Media Support
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‎10-21-2024
12:08 PM
Hello @MauraS64 ,
If they trigger the coding for open and click tracking, then they'll still provide reporting/engagement info. Keep in mind that if it's been a significant amount of time since the email was originally sent, there may be delays in the reporting updates.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
