Solved: Re: prospects on hold - Constant Contact Community

MauraS64 · ‎10-20-2024

Hi there, when you have a prospect on temporary hold, can you tell if they open up old Emails or is that put on hold as well?

William_A · ‎10-21-2024

Hello @MauraS64 ,

If they trigger the coding for open and click tracking, then they'll still provide reporting/engagement info. Keep in mind that if it's been a significant amount of time since the email was originally sent, there may be delays in the reporting updates.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎10-21-2024

Hello @MauraS64 ,

If they trigger the coding for open and click tracking, then they'll still provide reporting/engagement info. Keep in mind that if it's been a significant amount of time since the email was originally sent, there may be delays in the reporting updates.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

prospects on hold

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.