"Unique" Opens vs. "All" Opens

SOLVED
Go to solution
CharlieP43
Rookie
0 Votes
Is there any way to parse out the "ALL" opens FROM the "UNIQUE" opens to specifically study the higher level of email interest in "ALL"? Currently, they are all in there together ("ALL") which makes it difficult to separate & study. Thank you!
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @CharlieP43 ,

 

You can export the Unique and All Opens for a specific email separately, if you're wanting to compare the two. Click the name of the send email in your Campaigns or Reporting tabs, click the number for the open rate, then swap between the dropdown-selectable views, and click the blue Export Contacts.

 

Capture.PNGCapture2.PNG

 

See also:

The open rate metric for emails

How opens are tracked


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @CharlieP43 ,

 

You can export the Unique and All Opens for a specific email separately, if you're wanting to compare the two. Click the name of the send email in your Campaigns or Reporting tabs, click the number for the open rate, then swap between the dropdown-selectable views, and click the blue Export Contacts.

 

Capture.PNGCapture2.PNG

 

See also:

The open rate metric for emails

How opens are tracked


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST