Clicks vs. Opens

CharlieP43 · ‎05-17-2023

Is there any way to parse out the "ALL" opens FROM the "UNIQUE" opens to specifically study the higher level of email interest in "ALL"? Currently, they are all in there together ("ALL") which makes it difficult to separate & study. Thank you!

William_A · ‎05-17-2023

Hello @CharlieP43 ,

You can export the Unique and All Opens for a specific email separately, if you're wanting to compare the two. Click the name of the send email in your Campaigns or Reporting tabs, click the number for the open rate, then swap between the dropdown-selectable views, and click the blue Export Contacts.

See also:

The open rate metric for emails

How opens are tracked

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William A
Community & Social Media Support

View solution in original post

William_A · ‎05-17-2023

Hello @CharlieP43 ,

You can export the Unique and All Opens for a specific email separately, if you're wanting to compare the two. Click the name of the send email in your Campaigns or Reporting tabs, click the number for the open rate, then swap between the dropdown-selectable views, and click the blue Export Contacts.

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