repeated emails, saying my account will be inaccessible

SOLVED
Go to solution
Babs0529
Rookie
0 Votes

I reactivated my account, and I keep getting emails saying my account will be inaccessible if I don't reactivate! please confirm my account is active and I won't lose my data or access to it. thank you 

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @Babs0529 ,

 

The account associated with this Community profile is active, so based on what you're saying it sounds like a notice for an expired trial or other cancelled account you might've had in the past. I'd also recommend checking the sending address to make sure it's at least ending in @constantcontact.com.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator

Hello @Babs0529 ,

 

The account associated with this Community profile is active, so based on what you're saying it sounds like a notice for an expired trial or other cancelled account you might've had in the past. I'd also recommend checking the sending address to make sure it's at least ending in @constantcontact.com.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST