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self authentication with blue host not working

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SistersoftheHolyUnmercenaries
Rookie
‎12-19-2022 03:54 PM
0 Votes
‎12-19-2022 03:54 PM

I pasted the DKIM TXT records from Constant Contact into Blue Host but it did not work.  Emails are still being sent from Constant Contact instead of my domain.

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William_A
Administrator
Administrator
‎12-19-2022 04:25 PM
0 Votes
‎12-19-2022 04:25 PM

Hello @SistersoftheHolyUnmercenaries ,

 

If you're still having issues with your sending after setting up your self-authentication, I'd advise reaching out to our Delivery team so they can provide more advanced insight and troubleshooting. Do also keep in kind that DKIM records can take up to 48 hours after establishing the TXT record before it'll be able to send properly.

 

See also:

Email Authentication FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
Administrator
‎12-19-2022 04:25 PM
0 Votes
‎12-19-2022 04:25 PM

Hello @SistersoftheHolyUnmercenaries ,

 

If you're still having issues with your sending after setting up your self-authentication, I'd advise reaching out to our Delivery team so they can provide more advanced insight and troubleshooting. Do also keep in kind that DKIM records can take up to 48 hours after establishing the TXT record before it'll be able to send properly.

 

See also:

Email Authentication FAQ


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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