trying to send out a holiday e-card using a 3 page PDF. upload function only grabs first page of pdf

SOLVED
Go to solution
LauraM877
Rookie
0 Votes
 
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @LauraM877 ,

 

This is the standard since we don't recommend doing image-only emails. Since PDFs can't be embedded into emails, when you upload a PDF or use the PDF-to-email creation, the system only generates an image of the first page, to use as a cover image / enticement to click and view the rest of the document. If you're absolutely wanting all three pages to use, you'll need to use an outside program or site to convert the other pages to images, then upload those to your Library for use in your email. Please be aware that a basic functionality of images across the internet is that they don't host multiple links, only one, so if you have multiple, clickable elements in your PDF, having all those pages as images will render them inert unless your contacts click to view the actual PDF.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @LauraM877 ,

 

This is the standard since we don't recommend doing image-only emails. Since PDFs can't be embedded into emails, when you upload a PDF or use the PDF-to-email creation, the system only generates an image of the first page, to use as a cover image / enticement to click and view the rest of the document. If you're absolutely wanting all three pages to use, you'll need to use an outside program or site to convert the other pages to images, then upload those to your Library for use in your email. Please be aware that a basic functionality of images across the internet is that they don't host multiple links, only one, so if you have multiple, clickable elements in your PDF, having all those pages as images will render them inert unless your contacts click to view the actual PDF.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Upcoming Webinars
Feb 29
Crafting the Right Content Mix: Ideas to Inspire Your Digital Marketing
2PM - 3PM EST