Join the Ready, Set, Send Challenge Week 3. Share your QR code or landing page and win a badge!

trying to send out a holiday e-card using a 3 page PDF. upload function only grabs first page of pdf

SOLVED
Go to solution
LauraM877
Rookie
0 Votes
 
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @LauraM877 ,

 

This is the standard since we don't recommend doing image-only emails. Since PDFs can't be embedded into emails, when you upload a PDF or use the PDF-to-email creation, the system only generates an image of the first page, to use as a cover image / enticement to click and view the rest of the document. If you're absolutely wanting all three pages to use, you'll need to use an outside program or site to convert the other pages to images, then upload those to your Library for use in your email. Please be aware that a basic functionality of images across the internet is that they don't host multiple links, only one, so if you have multiple, clickable elements in your PDF, having all those pages as images will render them inert unless your contacts click to view the actual PDF.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @LauraM877 ,

 

This is the standard since we don't recommend doing image-only emails. Since PDFs can't be embedded into emails, when you upload a PDF or use the PDF-to-email creation, the system only generates an image of the first page, to use as a cover image / enticement to click and view the rest of the document. If you're absolutely wanting all three pages to use, you'll need to use an outside program or site to convert the other pages to images, then upload those to your Library for use in your email. Please be aware that a basic functionality of images across the internet is that they don't host multiple links, only one, so if you have multiple, clickable elements in your PDF, having all those pages as images will render them inert unless your contacts click to view the actual PDF.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 3 - Audience Building

    Your email list is a valuable asset for your business. Let's learn the importance of growing it.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST