Solved: what does it mean "on other device type" - Constant Contact Community

DiCarloGroup14 · ‎01-26-2021

Kyle_R · ‎02-11-2021

Thanks for the additional clarification. This seems to be regarding the Engagement tab in the contact details. Some open engagement is being listed as "Opened [Email Name] on other device type." As @SuganthM pointed out the other options are desktop and mobile devices.

"Other device type" should be for anything outside the range of standard desktop/mobile such as a smart watch, video game console, or something like Apple TV.

View solution in original post

William_A · ‎01-26-2021

Hello @DiCarloGroup14 ,

Can you elaborate where you're seeing this term? Is it showing up in an email's reporting or in your contacts as a source?

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William A
Community & Social Media Support

SuganthM · ‎02-04-2021

'Other Device type' - It is shown where the mail was read. You see, desktop , mobile and other device type.

What is other device type ?

Kyle_R · ‎02-11-2021

Thanks for the additional clarification. This seems to be regarding the Engagement tab in the contact details. Some open engagement is being listed as "Opened [Email Name] on other device type." As @SuganthM pointed out the other options are desktop and mobile devices.

"Other device type" should be for anything outside the range of standard desktop/mobile such as a smart watch, video game console, or something like Apple TV.

what does it mean "on other device type"

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