why is my test message showing crazy hyphenation all over the place at line breaks?

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user57471
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William_A
Administrator

Hello @user4097294 ,

 

I checked your most recent email and the text was explicitly set to justified, not left-aligned. When I test sent it as left-aligned it arrived in my inbox as such. When I test sent as justified, it arrived as such. Make sure you're setting the text's alignment to left, otherwise some email programs (such as Outlook) will end up hyphenating words with more than a few characters.

 

If you need guidance on formatting your text's alignment, make sure to check out our main article on formatting text


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @user57471 ,

 

Can you provide a screencap of what you're seeing? Is this occurring in multiple email programs / apps, or just one in particular? Were the line breaks manually typed out in the editor, or were they copied over from another source?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
user4097294
Rookie
0 Votes

 I have the same issue.  So incredibly frustrating!!!

 

hyphenating issue.png

William_A
Administrator

Hello @user4097294 ,

 

I checked your most recent email and the text was explicitly set to justified, not left-aligned. When I test sent it as left-aligned it arrived in my inbox as such. When I test sent as justified, it arrived as such. Make sure you're setting the text's alignment to left, otherwise some email programs (such as Outlook) will end up hyphenating words with more than a few characters.

 

If you need guidance on formatting your text's alignment, make sure to check out our main article on formatting text


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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