New verification codes - expire too quickly and no... - Constant Contact Community

New verification codes - expire too quickly and no info re device location

We have a number of users, including some staff, who use one of our Constant Contact logins. With this sudden change to require verification codes, our users are being caught unawares. The fact that the code expires so quickly (most sites allow 10-15 minutes, which is helpful) and the fact that there's absolutely no device location information provided (which could help us identify who needs the code) is making it difficult for folks to get their work done. We truly appreciate the safety part of having the verification codes. If the process could be modified to allow more time and provide more information (device location), that would be hugely helpful. Thanks.

0 REPLIES 0

Updates

Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article

Support Tips

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

See Article

Featured Thread

Casual Conversations: What's your go-to playlist?

If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

View thread

Community Roundup: August 2024

Check out all the great articles, discussions, and events for the month of August!

See Article