About Frankie_P

Frankie_P · ‎10-28-2022

Hi @NathanielS01 Thanks for following up with these details! Having the ability to add more columns to the type in or paste contacts flow is a feature request we are in the process of tracking. We can't guarantee a commitment to deliver on this feature request but should indicate some awareness that we will continue to share any feedback and use cases discussed here. We will mark this as Acknowledged and will post any updates we may hear from our teams. In the meantime, the workaround we suggest it to type all contact information into a spreadsheet first, and then import the file.

Frankie_P · ‎10-28-2022

Reply from @NathanielS01 When using the "Type or Paste Contacts" feature, you can add unlimited rows, but there's a limit to the number of columns of data that can be entered. I'd like to be able to add a few more fields of data per contact. Thanks!

Frankie_P · ‎10-28-2022

Hi @NathanielS01 How are you adding contacts into your account? What columns are you looking to include that may not be available?

Frankie_P · ‎10-28-2022

Hi everyone, The good news is users have been having an easier time with adding alt text within our cross-platform editor insert image window. In fact users can type over 1,000 characters and special characters. The limitation being described in this thread only seems to be a limitation of editing the image description within the Library tab. Does adding your alt text within your email campaign help fit your needs?

Frankie_P · ‎10-27-2022

Hi @eDotFamily The good news is our cross platform editor does allow users the ability to control the tiling of background images. If you are now experiencing the images appearing incorrectly please share with us the image URL from your library, a screenshot of what you are seeing, and the email client being used directly on the thread for wanting more control of background images so we may troubleshoot further.

Frankie_P · ‎10-27-2022

Hi @Benchmark_school Thanks for following up with us on this! What type of mobile device are you using iPhone or Android? What model of phone? Where inside of your Constant Contact account are you uploading the image?

Frankie_P · ‎10-27-2022

Hi everyone, I would like to update my previous post and share that this is experience is scheduled to be fixed as of 10/31. We apologize for any users still having this experience and will update this thread if that date moves.

Frankie_P · ‎10-27-2022

Hi @AlexT2778 The good news is accounts with multiple users do have the ability to set up MFA for each individual user.

Frankie_P · ‎10-27-2022

Hi @AmandaS57 We apologize for any confusion caused from the update in status on this feature request thread. Acknowledged is an idea status we are starting to implement to indicate some awareness that we have heard your feedback and could be taken under consideration for a future release. In fact we've compiled and discussed the feedback shared on this thread internally. While there is no immediate developments pertaining to this request, we are continuing to share the feedback/use cases discussed here and will post any updates we may hear from our teams.

Frankie_P · ‎10-27-2022

Hi everyone, We do want to indicate some awareness that we have heard your feedback and it has been taken under consideration for a future release. However there is no immediate timeline we can share pertaining to this request. We apologize for any inconvenience this may cause and will continue to share the feedback/use cases discussed here and will post any updates we may hear from our teams.

Frankie_P · ‎10-27-2022

Frankie_P · ‎10-27-2022

Hi @Benchmark_school The good news is the slowness you are seeing with images is an experience we are in the process of tracking. In fact we recommend sharing any feedback you may have on this directly on its feature request thread. As for your images being uploaded in the wrong direction, where are these images originating from? We have seen some cases where images taken with mobile phones do upload at a 90 degree angle. In these cases it can usually be fixed after the image has been uploaded by using the image editor to rotate the image.

Frankie_P · ‎10-27-2022

Frankie_P · ‎10-27-2022

Hi @HollyS494 Thanks for sharing this feedback with us! We apologize for any confusion there may have been with selecting your contacts and have tracked this feedback on your behalf. At this time we recommend selecting any lists or contacts one at a time.

Frankie_P · ‎10-27-2022

Reply from @AdamR95 Where the form has “Text me with news and offers” beside the check box. We feel it’s confusing to people that we just want to send our “Lake Alerts” which is important news like closing of our park, lowering the lake level, etc. See here: https://www.spartanburgwater.org/lakealerts We’re not selling anything, like the example of the florist in the tutorial.

Frankie_P · ‎10-26-2022

Hi @LyonPleasantRidgeP This feature is not yet available, we apologize for any inconvenience this may cause. We will however reach out to this thread with any further updates we hear from our teams.

Frankie_P · ‎10-25-2022

Frankie_P · ‎10-25-2022

Hi @PatrickC4223 Thanks for sharing this feedback with us! We can't guarantee a commitment to deliver on this feature request but should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

Frankie_P · ‎10-25-2022

Hi @AdamR95 What edits are you looking to make?

Frankie_P · ‎10-21-2022

Hi @CAI-AZ Thanks for sharing this feedback with us! We can see you have also shared your want for viewing the calendar by day, week, or month in a different request thread. In fact we have asked follow-up questions on that thread. As for displaying send times, we recommend commenting directly on the thread focused on that idea.

Frankie_P · ‎10-21-2022

Hi @JasonH889 At this time users do not have the ability to receive an automatic notification when a contact subscribes to their account. You can however receive email updates daily or weekly. We will reach out to this thread if there are any further updates to share.

Frankie_P · ‎10-20-2022

Hi @ESPinNapa At this time being able to schedule multiple social posts at once is not an available feature. We have however merged your post into the correct thread so your feedback can be tracked appropriately.

Frankie_P · ‎10-20-2022

Hello everyone. With the changes being made to our Feedback flow, we are changing this status to Not Currently Planned. At this time, we do not have plans to include this type of functionality due to the low number of tracks from other customers and the prioritization of other ideas. If we hear anything in the future regarding this feature request, we will update the thread.

Frankie_P · ‎10-20-2022

Hello everyone. With the changes being made to our Feedback flow, we are changing this status to Not Currently Planned. At this time, we do not have plans to include this type of functionality due to the low number of tracks from other customers and the prioritization of other ideas. If we hear anything in the future regarding this feature request, we will update the thread.

Frankie_P · ‎10-20-2022

Hello everyone. With the changes being made to our Feedback flow, we are changing this status to Not Currently Planned. At this time, we do not have plans to include this type of functionality due to the low number of tracks from other customers and the prioritization of other ideas. If we hear anything in the future regarding this feature request, we will update the thread.

Frankie_P · ‎10-19-2022

Hello everyone. With the changes being made to our Feedback flow, we are changing this status to Not Currently Planned. At this time, we do not have plans to include this type of functionality due to the low number of tracks from other customers and the prioritization of other ideas. If we hear anything in the future regarding this feature request, we will update the thread.

Frankie_P · ‎10-18-2022

Hi @SlarcAdmin Thanks for following up with these details! We can't guarantee a commitment to deliver on the idea but should indicate some awareness that we have heard your feedback and are continuing to collect both requests along with use case examples of how users would want to be notified.

Frankie_P · ‎10-18-2022

Frankie_P · ‎10-18-2022

Hi @OlliaY Thanks for sharing this feedback with us! We apologize for any inconvenience caused from the password requirements in place. There are no immediate developments pertaining to this request, but we are continuing to share the feedback and any use cases discussed. We will mark this as Acknowledged and will post any updates we may hear from our teams.

Frankie_P · ‎10-14-2022

Hi @SeanLANC Thanks for following up with this example! At this time we can't guarantee a commitment to deliver on this idea but do want to indicate some awareness that we have heard your feedback and will be happy to continue collecting both requests along with use case examples on why a user would want this feature. We will reach back out to this thread when there are any further updates we can share. In the meantime, the workaround we suggest is to create or edit your post directly in your social account.

About Frankie_P

Re: Allow us to add more columns for input - Statu...

Re: Allow us to add more columns for input

Re: Allow us to add more columns for input

Re: Expand Alt Text Character Limit and Allowed Ch...

Re: More background pattern options

Re: Image Insertion Functionality Worse

Re: Unable to scroll campaign folders dropdown

Re: Ability to un-enroll from MFA

Re: Remove social bar from shared email links

Re: Unable to scroll campaign folders dropdown

Re: Image Insertion Functionality Worse - Status c...

Re: Image Insertion Functionality Worse

Re: Email selection checkbox - Status changed to: ...

Re: Email selection checkbox

Re: SMS Lead Generation page

Re: Translation button

Re: logout all device option - Status changed to: ...

Re: logout all device option

Re: SMS Lead Generation page

Re: Reschedule campaign from calendar view

Re: Receive Notifications Each Time Someone Signs ...

Re: Sharing on Social Media

Re: Disable importing all Shopify contacts - Statu...

Re: 24 Hours Military Time Setting - Status change...

Re: Display URLs with no clicks on the Click Repor...

Re: Remember Email Addresses When Sending Test Ema...

Re: Constant Contact Updates

Re: password characters - Status changed to: Ackno...

Re: password characters

Re: Social campaigns