About Frankie_P

Hi @BenW904   When you say you're looking to insert images/document into a file,  do you mean into a campaign? If so, are you looking for this option when uploading through the Library tab of your account? Uploading through the "Images" tab of your campaign does have an insert button that inserts your uploaded image directly into your campaign. Does this button help fit your needs?   As for your folders, this is actually a defect you're experiencing. In fact there are further details we would like to collect including: what browser is the issue seen in, are there any extensions in use, and does the issue happen in an incognito session or alternate browser? In the meantime, the workarounds we suggest is to: Locate the desired image in the main Library tab and save it on the desktop. Upload the image directly in the insert image options within the editor. Link the desired image from an external webpage using the link button in the insert image options. ... View more

Hi @DanC040   Thanks for sharing this feedback with us. Does searching for your campaign instead of scrolling help fit your needs? As for the differences between deleting and archiving campaigns: the archive option available in your account allows users to add email campaigns to the embeddable archive widget. We apologize for any confusion this feature may have caused. ... View more

Hi @ElizabethM683   Does the troubleshooting article we previously shared in this thread help your experience? If not, we recommend calling into our phone support at these hours and numbers. One of these agents can help take a closer look in real time. ... View more

Hi @JohnA522   While this is not currently an available feature, we are interested in what are some cases where users would want additional locations available and even how many they would want as an option. Because of this we are going to leave this post in our new Gathering Information status and encourage other users to vote or comment for this idea if this feature would be useful to them as well. ... View more

We apologize for the experience you both had with connecting to our support! We can however see you have both since been able to speak with the necessary teams. Because of this we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see.    However if you come across this again, the interactive automated voice system not recognizing the first/last name or phone number when calling in is an experience we are continuing to troubleshoot. We ask that you, and any other user this is also happening to, please email us at social_support(at)constantcontact(dot)com with your username, a reference to this post, and the following details: What was the day/time of the call? What telephone number you were calling from? What was the first/last name you gave to the virtual assistant?   ... View more

Hi @Wellwomen   We are working on an updated event experience in a more advanced tool. While we do not have an update or timeline to share or can guarantee any kind of commitment on how we will be handling registration notification emails, we hope this indicates some awareness that we have heard your feedback and could be taken under consideration while we are building out this tool. The workaround we suggest in the meantime is to create an email address which all relevant account users can share access to, and set this address as the Event Contact. ... View more

Hi @GaryA179   What were the steps you were taking to insert your image? Where in your campaign where you inserting the image? ... View more

Hi @PattiK57   Does the advanced tab under the color section of your email campaign help fit your needs? This is where you can adding a specific hex value into your email. ... View more

Hi @KylaB   Thanks for sharing this feedback with us! We're always happy to hear when users are having positive experiences in their account. Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. You can also reach out to our Get Help boards if you have any questions or concerns as you continue working in your account. ... View more

Hi @user798138   What kind of guidance are you looking for? We would be happy to help answer any questions you may have or help point you in the right direction of a team that can further assist. ... View more

Hi @katumana   Thanks for following up with us on this! We have re-opened this idea on your behalf. While we 6can't guarantee a commitment to deliver on the idea but want to indicate some awareness that we have heard your feedback and are continuing to collect both requests along with use case examples.  ... View more

Hi @TannisR   You are correct, at this time custom fields do not appear in alphabetical order through the contact details view. We can't guarantee a commitment to deliver on this ability but we will continue to collect both requests along with use case examples on why would the customer like to have the ability to change the order of custom fields.   In the meantime, we do recommend sharing your need for dropdown fields on sign up forms directly on its idea thread. Doing this allows you to receive any updates we may share in the future. ... View more

Hi @ChrisS000   Are you still having this experience when trying the workaround of re-adding this address through a file? ... View more

Hi @ReleaseTEAM   Thanks for sharing this feedback with us! At this time Matsodon is not an available platform in the social block of an email campaign. While we can't guarantee a commitment to deliver on the idea we do want to indicate some awareness that we have heard your feedback and are will collect both requests along with use case examples.  ... View more

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! Please feel free to comment or vote on any of the other open ideas to let us know what you would like to see. ... View more