About Zoe_H

Zoe_H · ‎01-15-2022

Hello @LaurieT996, Yes, I can see an email titled "winter" in sending status. The reason it hasn't fully sent out yet is because it is currently staging to your list and sending out only to batches of the list. If you want more information about that, you will want to call our Delivery team here. Thank you!

Zoe_H · ‎01-15-2022

Hello @Rjtaber, Thank you for reaching out to the Community! I do apologize for this experience, please take a look at this article to know how to manage, prevent and remove all different bounce types in your account. You can also call our Delivery Specialists for more information if needed. Thank you!

Zoe_H · ‎01-15-2022

Hello @WayneD278, Thank you for reaching out to the Community! Gmail moves marketing and bulk emails, such as deals, offers, and other promotional messages, into the Promotions tab. Emails sent through Constant Contact typically end up here because we are an Email Service Provider (ESP). To learn more about getting them in the Primary Tab, click on this helpful article here. Thanks!

Zoe_H · ‎01-15-2022

Hello @JohnB0533, Thank you for reaching out to the Community! I definitely understand why it is important for you to be able to see which page they are giving feedback on. The two ways you can successfully achieve this will be the ways you mentioned, and I do apologize for any inconvenience on this. Making a Custom Field will allow the customer to copy and paste the URL to the page they are giving feedback on in the Landing Page. Or you can create new Landing Page for each specific page.

Zoe_H · ‎01-09-2022

Hello @harveyh82, Thank you for reaching out to the Community! You can change your Constant Contact password by following the steps listed here. Thanks!

Zoe_H · ‎01-08-2022

Hello @Kprieto, Thank you for reaching out to the Community! If you select Enable Click Segmentation after inserting a link into a button, that will automatically move customers who select that link into your preferred list. Thanks!

Zoe_H · ‎01-02-2022

Hello @Holy_Resurrection_Brookville, A service like that does not obtain contacts in a permission based way, so no that it not allowed in our system and I do apologize for any inconvenience.

Zoe_H · ‎01-02-2022

Hello @Nancyc677, Thank you for reaching out to the Community! To edit an image, (crop/rotate) please select this helpful article here. Thanks!

Zoe_H · ‎01-02-2022

Hello @JulieJ547, After you add the RSVP block to your email campaign, you can select it and choose the edit button. After that, you can change and delete the answer options to say Red and White instead of Yes, No and maybe. Once you send this email out, you will then be able to see the results and who responded to what. Thanks!

Zoe_H · ‎12-12-2021

Hello @AneetraR4, Thank you for reaching out to the Community! For some god advice on how to design your emails please take a look at this helpful article here and also give us a call to discuss some other options for design assistance that may be available for your account! Thanks.

Zoe_H · ‎11-28-2021

Hello @CarolMc, We do completely understand how important a feature like this is, so I will gladly submit your feedback on this, as our defect team is looking to make some more updates on our Survey Pages. Thanks!

Zoe_H · ‎11-14-2021

Hello @EuniceS4, Thank you for reaching out to the Community! You will want to save this Word Document into a PDF first so the system can import it as an email for you. Another option is to take a screenshot of the document. Thanks!

Zoe_H · ‎11-14-2021

Hello @AIANEGA, Thank you for reaching out to the Community! On an iPhone, try clicking right on the number or using a stylus if the number is too small to select easily. Another workaround is to look at your reporting on a different device, like a computer until we get this fixed. Thanks!

Zoe_H · ‎11-10-2021

Hello @NorthShoreUnitarian, Thank you for reaching out to the Community! I will definitely submit your feedback on this. You can also select the redo option in the editor if your browser isn't allow the command to work. Thanks!

Zoe_H · ‎10-24-2021

Hello @BarryT77, Can you please email social_support(at)constantcontact(dot)com the username that is having this experience along with your web address, your question, and all the steps you have completed so we can do additional research? Thanks!

Zoe_H · ‎10-24-2021

Hello @BarryT77, Are you currently using the code displayed here? If so, that code is correct and you should be able to follow the steps to copy and paste it. Please check if you are using Wordpress.com as they don't accept outside code so that may be why it is not working. Thanks!

Zoe_H · ‎10-24-2021

Hello @MAGeBOARD, The design tab should be on the left-hand side of your email campaign. Please select this helpful article to see where that is located. Thanks!

Zoe_H · ‎10-24-2021

Hello @BarryT77, If you use WordPress.org, please see the steps below: Copy the code for the widget. From the Dashboard on the left-hand side, select Pages > All Pages. Click on the name of the page where you want to add the code. Click the Text tab on the right-hand side. Paste the code into the text block where you want the form to display. In the Publish section, click Update. For help adding the code to your Wordpress.org website, please contact your webmaster or view Wordpress.org's support. If you use Wordpress.com, please see the information below: Wordpress.com is not the same as Wordpress.org. Wordpress.com doesn't support 3rd party Javascript or plugins of any kind. If you're using Wordpress.com, you can create your own email archive by copying the permanent URLs for your sent emails and using them to create text links in your wordpress.com webpage. For help adding text links to your Wordpress.com website, please contact your webmaster or view Wordpress.com's support.

Zoe_H · ‎10-23-2021

Hello @PamE09, Thank you for reaching out to the Community! We definitely understand how important it is to have a perfect subject line. Please select these helpful articles on How to Avoid Spam Filters and How to Optimize your Subject Line. Thanks!

Zoe_H · ‎10-23-2021

Hello @BarryT77, For information about how to resolve this, you will have to give WordPress a phone call. I do apologize for any inconvenience. Thank you!

Zoe_H · ‎10-17-2021

Hello @PatriciaH8969, Thank you for reaching out to the Community! On an Inline signup form we, unfortunately, don't have an option to automatically redirect a customer to another page on your website. I do apologize for any inconvenience this may cause! It is okay if these subscribers are already on your list, they will just go to the different list that is connected to your signup form. Thank you!

Zoe_H · ‎10-03-2021

Hello @TamarFromBleecker, Thank you for reaching out to the Community! Please check your email campaigns, as the logo should be gone now. Thanks!

Zoe_H · ‎09-11-2021

Hello @SusanC25, Of course, have a wonderful rest of your weekend!

Zoe_H · ‎09-11-2021

Hello @SusanC25, Thank you for that information! Your custom fields will only appear in an email that is sent live to your contact list. Test sends will appear blank. I do apologize for any inconvenience.

Zoe_H · ‎09-11-2021

Hello @SusanC25, Thank you for reaching out to the Community! Those fields will be blank if you are seeing it to yourself and you don't have those fields entered under your contact information. Have any of your customers reported that they are blank for them as well?

Zoe_H · ‎08-22-2021

Hello @TaraT844, Thank you for reaching out to the Community! You can create a QR code through a URL that can go to a Constant Contact list if you would like. Thanks!

Zoe_H · ‎08-18-2021

Hello @GLOBALJET, Thank you for reaching out to the Community! You can have links within the automated series emails trigger a separate automated series if you would like. I do apologize that we don't have multiple triggers in one automated series. To accomplish this, you would have to create multiple automated series newsletters so when a customer selects a link within an email in the series, it can trigger a different automated series.

Zoe_H · ‎08-08-2021

Hello @ShaunM654, Of course! Have a wonderful day.

Zoe_H · ‎08-08-2021

Hello @ShaunM654, Thank you for reaching out to the Community! To better understand if your contact list goes against our permission policy, take a look at it here. It does sound like you have had a past relationship with these customers and your business, so you should be totally fine to email them!

Zoe_H · ‎08-08-2021

Hello @SylviaW57, Thank you for reaching out to the Community! Deleting images from your library will remove these images from any campaigns that use them. I do apologize for the confusion!

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