About Zoe_H

Hello @RogerM8,   Thank you for reaching out to the Community! I do apologize that your image is not displaying correctly. Facebook does has specific image sizes they require for your post to display. Use an image that's exactly 475x247, as these are the size of the crops that Facebook uses.Thank you! ... View more

Hello @MichaelF4754,   Thank you for reaching out to the Community and I do apologize that you are receiving unwanted emails. So we can stop the account from doing this, please forward the email you received with a description to abuse(at)constantcontact(dot)com. Thank you so much for bringing this to our attention!   ... View more

Hello @user245146,   Thank you for reaching out to the Community! I do apologize for the experience you had over the phone. You are definitely able to change your account owner information using the steps provided already as long as you are logged in as the Account Owner. When you click on the name in the top right hand corner, does it say "Account Owner" or something else?  ... View more

Hello @FVTP,   Thank you for your feedback, we do apologize for the experience you had over the phone. We appreciate your input and will review it. Have a wonderful weekend!  ... View more

Hello @ArronM5,   We do apologize but we do not have any updates on this ticket yet. How our emails look after they are forwarded outside of Constant Contact is completely out of our control. We are still working on this and will send you an update once we have one. Thank you!  ... View more

Thank you for your feedback. We have an open thread for easier list suppression on the scheduling page. We welcome further comments and votes at that link to see this ability in accounts there as that post is monitored by our Product teams, moreso than this post.    As a workaround, you can make create a suppressed list by merging the lists you want to send to into one large list. Then, create a new list with the list you do not want to send to. Select all the contacts in this new list and click Remove from List to remove the contacts from the merged list.      ... View more

Hello @PhilipH872,   I apologize for the misunderstanding. You are unable to add link text or a button to the landing page. You can insert a URL in the description box but can not link it to anything. I do apologize for the confusion with that.  ... View more

Hello @PhilipH872,   Of course! You can put this link in a button as well if you want. Wherever you need it to be!  ... View more

Hello @PhilipH872,   Yes, you can have multiple Lead Generation Landing Pages, or you can follow the steps above and create a Basic Landing Page so your customers can choose which lists they would like to belong too.  ... View more

Hello @PhilipH872,   Yes, that is correct. The Lead Generation Landing Page only allows for one list to be selected. If you need more then one list to be selected so your customers can choose which list they want to be on you will want to create a Basic Landing Page instead. I do apologize for the confusion. To find that option, please follow the steps below:    1. Select Sign-up Forms at the top of your screen  2. Select Basic Landing Pages at the bottom of your screen  3. Click the first Sign-up Form option  4. Once you select Finish at the bottom, the URL will be under the Actions drop down menu.    Thank you!  ... View more

Hello @STEPHENM8598,   I do apologize for any inconvenience this has caused, I would love to submit your feedback on this for more improvements to happen in the future. Thank you for your feedback!  ... View more

Hello @user36908,   We would love to send you some information about how to get started! You will want to start by picking a template that you like the most, and then you can insert a read more block that will help you talk about your blog in a professional and visually appealing way. Please make sure you take a look at our article about how designing works within your favorite template. Always remember you can post in here with specific questions and you can also call us so you can have a one on one conversation with a support agent that can walk through exactly how to create your first newsletter. Thank you!  ... View more