About Zoe_H

Zoe_H · ‎08-07-2021

Hello @CalvinRees, You can send an email with only text and no photos, but you will always need a subject line.

Zoe_H · ‎07-25-2021

Hello @MargaretD586, Thank you for reaching out to the Community! In the registration form, you will want to create a custom question that is required and asks registrants which day they would like to attend. Another option is to create an email newsletter with two buttons linking to two different events for each day.

Zoe_H · ‎07-25-2021

Hello @MikeF690, On the Thank You page, you can have it redirect to the link to the book right away on that same page as shown below.

Zoe_H · ‎07-18-2021

Hello @mayormark, Thank you for reaching out to the Community! The inline sign-up forms only have HTML code that goes on your website. For a link, you will want to create a Lead Generation Landing Page. Thanks!

William_A · ‎10-24-2024

Hello @KierraT35 , I got our logo removed from your account's email and landing page footers. You should see this reflected in all emails you're working on. This won’t retroactively apply to emails that have already been sent out, as the logo was part of the coding received in your contacts' inboxes. However, any upcoming resends of already sent emails should exclude the logo, just as new emails will.

Zoe_H · ‎07-11-2021

Hello @RuthN66, Thank you for reaching out to the Community! You can save it as an image on your computer by taking a screenshot or converting it to a PNG with a third party.

Zoe_H · ‎07-04-2021

Hello @StephanieC9515, Perfect!

Zoe_H · ‎07-03-2021

Hello @RachelDamon, Thank you for reaching out to the Community! If this is occurring in Outlook, you may have to change the inner color of the email to match the background color. This is currently only happening in Outlook.

Zoe_H · ‎06-29-2021

Hello @VoitCorp, I am happy to hear that your IT department was able to solve this! That is common with images not displaying. Thanks!

Zoe_H · ‎06-29-2021

Hello @CindyF2, You can make a new list of suppressed contacts by using our segmentation tool. You can send an email to segments as well. Please take a look at how it works here!

Zoe_H · ‎06-27-2021

Hello @ReginaR796, That is very good to hear, thank you!

Zoe_H · ‎06-27-2021

Hello @ChristopherS080, Of course, have a wonderful weekend!

PamB387 · ‎06-14-2021

@Zoe_H Thank you for the information! That worked perfectly!

Zoe_H · ‎06-13-2021

Hello @TheresaM980, Thank you for reaching out to the Community! I took a look at your account and It looks like the export is the total of email addresses you have. Each list has a certain number but they may have duplicates in each so it may look like you have more. When exporting it gives you the total of each list you have not including duplicates., Thanks!

Zoe_H · ‎06-06-2021

Hello @WandaDaveZ67, Thankfully it is completely possible! When you are in an automated series, you should see an option for "Copy Existing Email" and that will allow you to copy a previous campaign to use in the automated series. Please select this helpful article to see how to do that. Thanks!

William_A · ‎06-01-2021

You can speak with live support via chat or on the phones during these hours of operation.

Zoe_H · ‎05-29-2021

Hello @NikkiW1, Thank you for reaching out to the Community! Once you email the invoice to yourself, you can then choose to download it to your computer. I will gladly submit your feedback on this! Thanks.

Zoe_H · ‎05-22-2021

Hello @NANETTEB54, Thank you for reaching out to the Community! That is a great question. You can personalize your subject line and/or you can add a Greeting Tag to the beginning of the newsletter. You can also read more about personalization here. Thanks!

VahanU2 · ‎05-05-2021

I'm having the same problem with my newsletter. When I send to clients including myself the photos are displayed normally, but when I copy the link to post on LinkedIn or open the newsletter in browser, the photos are not displayed or only one is shown. Same thing happens when I view as preview. I hope all our clients can see the photos in the email but I can't post on LinkedIn if the link doesn't work.

Zoe_H · ‎05-02-2021

Hello @JohnA4335, Thank you for reaching out to the Community! You will want to either add that one email address to a list by itself or use the feature Quicksend with an already sent email. Thanks!

Zoe_H · ‎04-11-2021

Hello @GLG22, Thank you for reaching out to the Community! You will want to search for "basic" or "blank" to find our templates with no added content.

Zoe_H · ‎04-11-2021

Hello @DEALPOINTMERRILL, You will not be able to send it through Constant Contact. You will have to send the link to the Landing Page outside of Constant Contact in a personal email to this customer. You should also be able to add the customer back into the unsubscribed list, and then manually resubscribe.

Courtney_E · ‎04-05-2021

Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API. According to the support documentation for the Kindful integration: “Tags in Constant Contact will not sync with Kindful. These Tags will just live in Constant Contact.” https://support.kindful.com/hc/en-us/articles/115011059447-Connecting-Constant-Contact While Constant Contact’s V3 API does offer an endpoint for tags, based on the resource linked above, the integration developed by Kindful may not include that endpoint in their design. However, because this integration was developed by Kindful and not by Constant Contact, you’d need to contact Kindful directly for questions about their integration and how it connects to Constant Contact. Support for Kindful can be found here: https://support.kindful.com/hc/en-us/requests/new

Zoe_H · ‎04-04-2021

Hello @ErikaR31, Thank you for reaching out to the Community! You will have to reach out to the web designer for information about your website not appearing correctly. I do apologize for the inconvenience.

Zoe_H · ‎04-03-2021

Hello @JimboL602519, That is good to hear! Have a wonderful weekend.

Zoe_H · ‎04-03-2021

Hello @JaimeR58, Thank you for reaching back out to us about this. Can you please email social_support(at)constantcontact(dot)com your username, a screenshot of the error messages, the name of your Facebook Ads, and a reference to this post so we can do additional research? Thanks!

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