About AndrewK645

AndrewK645 · ‎06-24-2023

I've been a Constant Contact customer for many years. Every time I log on, at least once a month, I always check the box that says "Remenber Me." But CC doesn't. and every once in a while I get this response: "Greetings. We detected a new login from your account ... from a device that we didn't recognize. We've added some details below that might be handy. If this login was you, no worries! No further actions needed. If this wasn't you, we recommend updating your account password. Sign-In Details: ... IP address: ... Not a new login: I'm using the same device, at the same IP address, as always. Is this a sign of dementia on CC's part?

AndrewK645 · ‎03-14-2022

Echoing many other customers of yours, your website is often slow as molasses. And it appears that you have done nothing to improve speed over time. Instead of just asking for feedback, how about acting on it?

AndrewK645 · ‎12-25-2018

Here's what one of my contacts just said about Constant Contact's Plain-Text email: "The minute I opened the year-end message, I saw that yet another of the 501C# orgs that I support is being disserved by Constant Contact. "Their disdain for your email results in me getting the message reproduced below. For security reasons I use a text-only mail reader. Constant Contact sends multipart-alternative messages supposedly to provide plain-text mail in addition to pretty HTML. But the way they extract plain text would draw a low grade in a freshman computer-programming course: simply run together all the text parts of the HTML. Any beginning programmer could do a better job with a few hours work. Their dereliction reflects badly on their customers."

Failing to recognize a long-time customer

Speed of your website

Ability to Edit Text Version of Email