About Vanwilgen

Vanwilgen · ‎11-20-2021

I just got 6 of these exact same copy+paste responses on separate issues I've replied to. Have any issues actually been fixed or do you just wait and then close everything? Not a single message in my inbox has been "hey thanks for the input, we implemented a fix.". Every single one is this exact same message saying the idea is being closed.

Vanwilgen · ‎10-05-2021

The real answer is that not all email clients support all fonts. If you were hand-coding an email you would provide a list of font preferences. For example, you might say Helvetica, Arial, san-serif, and the email client would start with your first choice, and if it didn't have that it would move down the line. Constant Contact doesn't allow you to list your preferences, nor do all of the font options they provide work across all email clients. They even say as much right here. keep in mind, just because a font is web-safe does not mean it's email-safe. It's always a good idea to send yourself a test to a few different email clients and devices before sending it to your full list.

Vanwilgen · ‎10-05-2021

For what reasons would you need to access HTML in order to make adjustments? To compensate for the editor's shortcomings? For example, maybe I want my font size to be 17.

Vanwilgen · ‎10-05-2021

Agreed on more font choices and the ability to choose font hierarchy. Many of the font options currently available aren't even supported across the board in every email client and will default to something else. It would be nice if we had some flexibility in choosing what it ultimately ends up as. And of course, the fact that we still can't insert any custom size of our choosing continues to be a huge failing on Constant Contact's part.

Vanwilgen · ‎07-28-2021

I'm in agreement with everyone here that this is a frustrating issue. I'll chop up copy into blocks to add multiple images throughout an article, but it's such a time waster. For one thing, there's no drag and drop option to slit up text. You have to create a new text block, cut and paste the text, change the line height that wasn't retained, change the font color that wasn't retained, change, change the text size that wasn't retained, drag in your image. And then repeat that process for every single image you want to insert.

Vanwilgen · ‎07-27-2021

We're quickly approaching the 6-month mark of Constant contact saying they were working to roll out a solution for this very basic function request. Can we please get an update? You guys literally just pushed out an email discussing specific font sizes as a part of better email design, and yet this issue goes unsolved. Good email practice means choosing the correct font size that works best for the design of the email. Even better, your headline text in this email, at least in Outlook, appears to be size 27; a size not available to customers.

Vanwilgen · ‎07-27-2021

+1 I am the only one using my computer. It's on a secure network. I should be able to leave Constant Contact open all day if I choose to. As a part of my job I have to occasionally pause to answer the phone and it's so frustrating to have to log back in after each and every interruption. And it's especially frustrating when I lose work as a result of a timeout. Why isn't this a custom setting? And why was the other thread regarding this issue locked and marked as solved when it's clearly not?

Vanwilgen · ‎12-02-2020

@CRE_RanokeVA you might want to check out this thread: https://community.constantcontact.com/t5/Email-Campaign-Experience/More-Font-Sizes/idc-p/359094#M11550

Vanwilgen · ‎08-27-2020

I've commented a few times on this thread, but I'll add another one. Maybe comment volume will get this issue addressed. The year is 2020! I know everything about this year is awful, but font size doesn't need to be one of them. Be a hero Constant Contact. Give the people what they want.

Vanwilgen · ‎05-08-2020

We should just be able to enter in any custom size.

Vanwilgen · ‎02-11-2020

I see that the reporting page was revamped with open rates for current campaigns removed. It would be great if you could put that feature back.

Vanwilgen · ‎01-24-2020

Totally absurd this isn't an option! Please fix! For anyone else viewing this thread, I have found a(n albeit absurd) workaround. Copy your headline and paste into a text editor (I'm doing this using MS word) from there, you can make your text larger or smaller and then simply copy and paste back into Constant Contact. Just be aware the font size listed isn't 1:1 between CC and the text editor so you may need to play around a little to get the size you want.

Re: Email program

Re: Email program

Re: HTML Code Editing

Re: Ability To Choose Custom Font and Text Size

Re: More options for text wrapping around photos

Re: More Font Sizes

Re: Adjust timing before "Are you still working?" ...

Re: Ability To Choose Custom Font and Text Size

Re: More Font Sizes

Re: More Font Sizes

View open rates for new reporting page

Re: More Font Sizes