32
Posts
4
Kudos
0
Solutions
About Vanwilgen
Vanwilgen
Marketing Legend
since
03-18-2019
02-01-2024
Badges
11-20-2021
12:46 PM
I just got 6 of these exact same copy+paste responses on separate issues I've replied to. Have any issues actually been fixed or do you just wait and then close everything? Not a single message in my inbox has been "hey thanks for the input, we implemented a fix.". Every single one is this exact same message saying the idea is being closed.
... View more
10-05-2021
05:04 PM
The real answer is that not all email clients support all fonts. If you were hand-coding an email you would provide a list of font preferences. For example, you might say Helvetica, Arial, san-serif, and the email client would start with your first choice, and if it didn't have that it would move down the line. Constant Contact doesn't allow you to list your preferences, nor do all of the font options they provide work across all email clients. They even say as much right here. keep in mind, just because a font is web-safe does not mean it's email-safe. It's always a good idea to send yourself a test to a few different email clients and devices before sending it to your full list.
... View more
10-05-2021
04:14 PM
For what reasons would you need to access HTML in order to make adjustments? To compensate for the editor's shortcomings? For example, maybe I want my font size to be 17.
... View more
10-05-2021
03:55 PM
Hi OP! If you split everything up into separate text boxes, you should be able to get the images approximately where you would like them to go. It's just going to be annoying since certain things like line-height will need to be adjusted for every single text box, and you'll do a lot of copy and pasting if all of your text was prepared in advance.
... View more
10-05-2021
02:57 PM
Agreed on more font choices and the ability to choose font hierarchy. Many of the font options currently available aren't even supported across the board in every email client and will default to something else. It would be nice if we had some flexibility in choosing what it ultimately ends up as. And of course, the fact that we still can't insert any custom size of our choosing continues to be a huge failing on Constant Contact's part.
... View more
07-28-2021
12:06 PM
I'm in agreement with everyone here that this is a frustrating issue. I'll chop up copy into blocks to add multiple images throughout an article, but it's such a time waster. For one thing, there's no drag and drop option to slit up text. You have to create a new text block, cut and paste the text, change the line height that wasn't retained, change the font color that wasn't retained, change, change the text size that wasn't retained, drag in your image. And then repeat that process for every single image you want to insert.
... View more
07-27-2021
03:57 PM
We're quickly approaching the 6-month mark of Constant contact saying they were working to roll out a solution for this very basic function request. Can we please get an update? You guys literally just pushed out an email discussing specific font sizes as a part of better email design, and yet this issue goes unsolved. Good email practice means choosing the correct font size that works best for the design of the email. Even better, your headline text in this email, at least in Outlook, appears to be size 27; a size not available to customers.
... View more
07-27-2021
03:41 PM
+1 I am the only one using my computer. It's on a secure network. I should be able to leave Constant Contact open all day if I choose to. As a part of my job I have to occasionally pause to answer the phone and it's so frustrating to have to log back in after each and every interruption. And it's especially frustrating when I lose work as a result of a timeout. Why isn't this a custom setting? And why was the other thread regarding this issue locked and marked as solved when it's clearly not?
... View more
05-20-2021
01:02 PM
I'm currently on the campaign page, and if I drop down on a campaign to share or copy, half the time nothing happens. That means I have to refresh the page, log in again, click again, see nothing happen, refresh again, log in again, click again to finally do something simple. Really frustrating, especially if you're approaching a deadline.
... View more
01-25-2021
01:59 PM
1 Kudo
Hi Katie, I happened to see your post and might have a solution for you. Back at a former job that used different email software, I used to mark up emails by hand. Outlook was always the worst email client to work with due to their own funky rules for how things would display. Just one fun example of this is ordered and unorder lists which just kind of ignore paragraph rules that have been applied around it. So if you have extra line height or whatever applied to a paragraph, it'll look super crapmed for just the list portion. But there's an easy workaround: don't format it as a list. Just use line breaks and a bullet point character (•) to create your own "faux" list. In my experience, outlook is way more likely to follow the formatting rules you have set up if it's not set up as a list. Good luck!
... View more
12-02-2020
03:15 PM
@CRE_RanokeVA you might want to check out this thread: https://community.constantcontact.com/t5/Email-Campaign-Experience/More-Font-Sizes/idc-p/359094#M11550
... View more
08-27-2020
08:15 AM
I've commented a few times on this thread, but I'll add another one. Maybe comment volume will get this issue addressed. The year is 2020! I know everything about this year is awful, but font size doesn't need to be one of them. Be a hero Constant Contact. Give the people what they want.
... View more
02-11-2020
05:04 PM
1 Kudo
I see that the reporting page was revamped with open rates for current campaigns removed. It would be great if you could put that feature back.
... View more
- Find more ideas tagged with:
- 19905
See more ideas labeled with:
01-24-2020
01:10 PM
Totally absurd this isn't an option! Please fix! For anyone else viewing this thread, I have found a(n albeit absurd) workaround. Copy your headline and paste into a text editor (I'm doing this using MS word) from there, you can make your text larger or smaller and then simply copy and paste back into Constant Contact. Just be aware the font size listed isn't 1:1 between CC and the text editor so you may need to play around a little to get the size you want.
... View more
01-13-2020
02:31 PM
I just received a year in review infographic, which had missing subject lines, a way too high average open rate (the "average" was higher than that of any single send), and too low clickthrough rate. This would have been interesting data to see, but I unfortunately can't trust any of the results. Disappointing.
... View more
- Find more ideas tagged with:
- 14936
Latest Tags
No tags yet
Kudos given to
