Wow, I didn't think a fix could be so thoughtlessly implemented. Now you just block text instead and this is supposed to be a solution. Do you have any user experience people on staff? It was suggested many many times for many years to use the blank spaces on the side of the emails for the formatting toolbar. I'm not sure why this is so hard to implement...I'm not sure if you could make the customer feel any less important...do you want me to come fix it for you?? Even an amateur developer could do a better job at meeting the customer requests. Do you have any engineers left? Surely the quality testers have all fled for greener pastures...
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