Hi @JudithN31 ,
Did you submit a callback when you called in, or have you tried replying directly to the automated @ mention email you received from my response?
If all else fails, feel free to email us directly at social_support(at)constantcontact(dot)com with your account username, a reference to this conversation (such as a screencap of your original post or the thread's link), and the affected contact file included.
... View more