Hi @user507367. The "watch video" link you are seeing next to the suspended contacts in your reporting links to a video explaining what suspended bounces are. Due to the large number of bounces you have, it's best to contact our Delivery team who can review these contacts and unsuspend them for you. ... View more

Hello @user507367 ,   Regarding the "ccsend" bit, this is an authentication element that some email programs will show regardless. It can be typically avoided by self-authenticating your email. Regarding the "BULK" bit, there's nothing on our end that would send or display that, and sounds like an internal setting for whatever email program you're using. You may want to look into your email program's settings, or reach out to your IT or email program's support for additional info on that. ... View more